Surcharges and extra fees — Help Centre | Test Academy
Help Centre › Billing & Policies › Surcharges and extra fees

Surcharges and extra fees

1 min read Updated Oct. 2026
Where to find it
/enrol/ > Complete payment Open it

No payment method carries a surcharge. Card, bank debit, PayID and bank transfer are all charged exactly the same total, so you can pick whichever is easiest for you.

Where the total is shown

In the enrolment wizard, the Order summary sits at the top of the Complete payment step, above the payment tiles. It lists each course and term, any discount, and the total. A line under it confirms that bank debit, PayID and card are all the same amount.

On an invoice, the amount is printed on each payment tile, so you can see at a glance that the figure does not change when you switch method.

The one exception

Cash paid at the centre, offered only on an invoice that includes an in-person item, is less than the other methods, not more. The cash tile shows its own discounted total.

What else can appear on a total

  • An admin or materials fee for a term class, when the class carries one. It is a separate line in the price breakdown before you pay, never a surprise on the receipt.
  • A multi-term discount, which comes off rather than on, when you book consecutive terms in one go.
  • A promo or adjustment code, applied in the wizard, on the invoice page, on the test bundle page, in the ACST booking window or on the Pay step of a tutoring booking, depending on what you are buying. A code may only work on some purchases.
  • A spot deposit you have already paid, which is credited against your invoice.

GST

Prices shown on the site and on your invoice include GST. Nothing is added at checkout.

If the total is not what you expected

Compare the price breakdown on the payment step with the course page you started from. If they still disagree, do not pay and contact the team through the contact page; we would rather fix it before the charge than refund it after.

Related articles
Ways to pay
Billing & Policies
Finding receipts and invoices
Billing & Policies
Still have a question?

Our support team typically replies within one business day.

Contact us