Courses, Classes & Enrolling — Help Centre | Test Academy
Help Centre › Courses, Classes & Enrolling

Courses, Classes & Enrolling

How Test Academy term classes run, in person at our Parramatta campus and live online, and everything involved in joining one: booking a free trial, holding a spot with a deposit, working through the enrolment wizard, paying an invoice our team has sent you, waitlists, discounts and withdrawing.

Overview of term classes
What a Test Academy term class is, where classes run, how big the groups are, and what happens in a session.
1 min
How to enrol in a class
A step by step walk through the Test Academy enrolment wizard: details, course, review, agreements, family and payment.
2 min
Reserving a spot with a deposit
How the small spot deposit works at Test Academy: what it holds, how it is credited, when it is refunded, and what follows.
2 min
Booking a free trial class
How to book a free trial class at Test Academy, step by step, from creating your account to picking a session.
2 min
Joining a waitlist
How the Test Academy waitlist works: joining a full class, your queue position, spot offers, and removing yourself.
1 min
Enrolling from an invoice
How to complete an enrolment from an emailed Test Academy invoice: the no-login page, the steps, the payment methods and your receipt.
1 min
Ways to pay for a class
Card, bank debit and PayID at the Test Academy enrolment payment step, and how long each one takes to confirm.
2 min
Multi-term discounts
How the Test Academy multi-term discount works, which terms count, and where discounts and codes appear before you pay.
1 min
Withdrawing from a class
How to withdraw from a Test Academy class, what happens to your spot and your class access, and where the refund rules live.
1 min
Joining an online class
How Test Academy online classes run on Google Meet: where the join link lives, what to expect in the room, and what to do if it is missing.
1 min
Term dates and the class calendar
Where Test Academy publishes term dates, the weekly class timetable and class availability, and where your own sessions are listed.
2 min
What happens on trial day
What a free trial class is like on the day, what to bring, and where to find the session in your account.
2 min
Classwork during a trial
Trial students get classroom and classwork access for their session, including the access code tests the teacher hands out.
2 min
Moving a trial to another date
A booked trial is moved by our team, not from your account. Ask us rather than cancelling, and your place is kept.
2 min
Cancelling a trial booking
Cancel a free trial from your classroom page or your confirmation email, any time before the session starts.
1 min
Booking a trial again
A missed or cancelled trial does not lock you out. What the rules are for booking another free trial in the same course.
2 min
After your trial class
The email that follows a free trial, how to give feedback, and how to enrol in the course if your child enjoyed it.
2 min
Joining an online trial class
How to join an online free trial class, what the confirmation email gives you, and what your child needs on the day.
2 min