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Your Account

How to look after your Test Academy account: changing your password while you are signed in, updating parent and guardian details, choosing which emails you receive, closing an account, and what the institution on your account means.

Changing your password
Change your Test Academy password from the dashboard. We email a short code, you choose the new password, and you stay signed in.
1 min
Updating parent and guardian details
Where Test Academy keeps parent and guardian contact details, which of them you can update yourself, and how to change the rest.
1 min
Email notification preferences
Turn Test Academy updates off from Edit Profile. Which emails stop, and which ones keep coming because your account needs them.
1 min
Deleting your account
How to ask Test Academy to close and anonymise an account, what is removed, and which records we are required to keep.
1 min
Institutions on the platform
Test Academy also licenses its platform to other tutoring centres. What the institution on an account changes and how to fix a wrong one.
1 min